We in providing our customers with timely and quality support services.

We have invested in the continued growth of our people. We believe that our strength lies in the ability to keep up to date with digital security technology, and our team constantly undergoes certified training by Thales and related external training.

Standard support

Support during office hours.

Critical Support

Round-the- clock on-site support.
Quick on-site response time by certified engineer.

Customised Support

Available for specific situations.

Direct support from the Kuala Lumpur based Thales support team will be provided in the event of serious cases; and special irresolvable cases will be escalated to the regional Thales support team.

As part of our support services, we also provide technical updates on our products and local training where applicable.


Give us a call at

603-7958 7205

603-7958 7206

or Fax us at

603-7958 7207

E-Mail (Sales & Supports)


Or simple use the contact form below and we’ll get in touch as soon as possible

Visit us:

Giat Infosys Sdn Bhd

(Reg. No. 724056-A)

Unit BM-06, PJ Industrial Park, Jalan Kemajuan
46200 Petaling Jaya, Selangor Darul Eshan, Malaysia.

Contact Us

Call us at

603-7958 7205, 603-7958 7206

Fax us at

603-7958 7207