At Giat Information Technology Sdn Bhd, we believe in providing our customers with timely and quality support services. Our factory-trained staff ensure manufacturers’s product support standards are maintained on-site and at our depot service center.

To serve you promptly and efficiently, we provide you an easy access through our website to reach our Support Staff. Please fill the SERVICES FORM and send it for our immediate attention. You may use this form for any support issues, such as requesting for on-site service or to send in products for repairs and servicing.

Our office is open from 9.00AM till 5.00PM every weekday.

Product Support List

Thales e-Security
  • PC Security Modules (PCSM)
  • Host Security Modules (HSM)
  • Watchwords
  • Link / Frame relay / IP Data Encryptors

Milgo Solution (now part of NextiraOne, USA)

  • ALM 3223/3239 Data Modems
  • Alpha II/Alpha IV Data Modems
  • DAP4500/DAP4550 Terminal Adapters

ACT Networks (now part of Clarent Inc, USA)

  • Data / Voice / Frame relay Multiplexers
  • SDM-T, SDM-FP, NetPerformer 9350

Digitech (now VCOMMS Ltd, NZ)

  • YS1313
  • YS1314
  • Digital Sharing Devices



Tel: 603-7958 7205/6 Fax: 603-7958 7207
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